California Tortilla

Burrito Elito: The Frequently Asked Questions


    Does it cost anything to join the program?
    • No, it's free. Yee-ha!

    How does the program work?
    • You receive one point for every pre-tax dollar you spend at any participating California Tortilla. When you reach 50 points we'll put $5 in Burrito Bucks on your card that can be used towards a Caliifornia Tortilla purchase. Points will be rounded to the nearest dollar.

    Do I get points when I purchase a gift card or place a catering order?
    • Unfortunately, no. But that doesn't mean that we don't really, really like you.

    Do I have to register my card to use my Burrito Bucks?
    How long do I have to wait to use my Burrito Bucks after I register?
    • You'll be able to use your Burrito Bucks the day after you register.

    What are the other perks of being a Burrito Elito card holder?
    • From time to time we'll put things like free food, double points and secret discounts on your card. Woo-hoo!

    Can I use two awards, such as Burrito Bucks and a free taco, in the same visit?
    • You can only use one spunky award per visit.

    If I reach the 50 point threshold in a visit, can I use my $5 in Burrito Bucks in that same visit?
    • You can use your $5 in Burrito Bucks on your next visit, as long as your card is already registered.

    Can I combine cards?
    • We're unable to combine cards at this time.

    What happens if I forget my card--can I still get credit for that visit?
    • No--so pin that card to your shirt!

    What happens to my card if it's lost or stolen?
    It looks like 50 points were deducted from my card for no reason--why is that?
    • Don't worry--you haven't lost your points . Those points were converted into Burrito Bucks (50 points=$5 in Burrito Bucks).

    Why can't I redeem my Burrito Bucks even though I registered my card?
    • Please try to register one more time. There was a brief period when the system kicked all registrations out. If you're still having a problem, email us at burritoelito@californiatortilla.com. Sorry about that!

    Will I be inundated with emails once I register?
    • No, but you will automatically be signed up for our newsletter, Taco Talk. It's short, goofy and it gives you all the free food scoop. And yes, you can opt out any time.

    If you have any other questions regarding your Burrito Elito card, please email Pam (the lady on the cup) at burritoelito@californiatortilla.com